Terms of Service

Acceptance of Terms

By using our website, creating an account, requesting a quotation, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

Use of the Service

• Account responsibility: you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• Lawful use: you agree to use our website and services only for lawful purposes and in accordance with these Terms, and not to engage in any activity that could harm, disable, or impair our website or interfere with any other party's use of it.
• No redistribution: you may not copy, reproduce, resell, or redistribute any content, pricing, or materials from our website without our prior written consent.

Orders and Payment

• Prices are displayed in Nigerian Naira (NGN), with United States Dollar (USD) figures shown for reference only where applicable.
• You are responsible for any applicable taxes, duties, or levies associated with your order.
• Payments are processed securely through our third-party payment processor, TransactPay. We do not store your full card or payment credentials on our servers.
• Prices, product availability, and quotations are subject to change without prior notice, and we reserve the right to correct pricing errors.

Product Availability & Descriptions

As a diversified multi-concept company, our catalogue spans building & construction materials, electronics & electricals, agricultural produce & agro supplies, computer & ICT services, and real estate/property. Some listings represent physical goods available for purchase, while others represent services, installations, or bespoke quotations (for example, ICT installation services or real estate/property listings) that are subject to confirmation, site assessment, or a separate agreement before work commences. We make reasonable efforts to ensure product and service descriptions are accurate but do not warrant that all descriptions are error-free, complete, or current at all times.

Intellectual Property

All content on our website, including text, graphics, logos, product images, and software, is the property of SAMTEK MULTI CONCEPT SYNERGY LTD or its licensors and is protected by applicable intellectual property laws. You may not use, copy, or reproduce this content without our prior written permission.

Refunds and Cancellations

Refunds, returns, and order cancellations are governed by our Refund Policy, which forms part of these Terms.

Limitation of Liability

To the fullest extent permitted by law, SAMTEK MULTI CONCEPT SYNERGY LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date, and continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms are governed by, and construed in accordance with, the laws of the Federal Republic of Nigeria. Any dispute arising from these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of Nigeria.